Shipping

Our Shipping Policy was last updated on February 14 2024

Thank you for visiting and shopping at ChelseyBrown.com. The following terms and conditions constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing times

All orders are processed within 2-3 business days unless specified being a backorder or preorder.
Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

Shipping rates & delivery estimates domestic

Shipping charges for Your Orders will be calculated and displayed at checkout.

  • Shipping method: Standard USA
    Shipment cost: Free
    Estimated delivery time: 3-5 business days

Overnight delivery is only available for Orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipping rates & delivery estimates international

  • Canada
    The Time Capsule Journal Shipment cost: $15
    The Keepsake Case Shipment cost: $40
    Estimated delivery time: 7-15 business days

  • Everywhere else
    The Time Capsule Journal Shipment cost: $35
    The Keepsake Case Shipment cost: $60
    Estimated delivery time: 9-25 business days

Shipment confirmation & Order tracking

You will receive a shipment confirmation email once our order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

ChelseyBrown.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

ChelseyBrown.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, you can contact us:

  • By visiting this page on our website
  • By sending us an email: chelsey@chelseybrown.com

book a session

04

Recent articles

03

info & Investment

02

behind the lens

01

MENU